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AV Maintenance and Support
0207 735 2020

AV Maintenance and Support

Tailored AV maintenance and support contracts offered by RTS ensure customer peace of mind through long-term protection of investment. RTS have the experience and knowledge to provide the right level of support, on budget and on time.

AV Maintenance and Support

RTS understand that maintaining audio visual equipment is vitally important to achieving long term effective reliability and performance to minimise disruption and inconvenience of faults and technical issues of mission critical AV installations.

Our engineers can respond rapidly across the UK to assist with the support and maintenance of audiovisual systems and equipment. We offer a range of services and support to protect client investment of audiovisual systems and hardware including;

  • Online Technical Support
  • Telephone Technical Helpdesk
  • Onsite callouts
  • Preventative AV maintenance visits
  • Ad-hoc AV health checks
  • Loan AV equipment
  • Bespoke AV maintenance agreements
  • Out of hours and weekend support
  • Client Training

RTS hold a comprehensive inventory of equipment to back up AV maintenance and support agreements, and to ensure minimal disruption to clients should there be any hardware issues.

All our service level agreements (SLAs) represent flexible, tailored preventative maintenance and technical support that’s designed to keep your audio visual equipment running for longer and within budget.

As a certified member of Infocomm International, the association representing the commercial audiovisual industry worldwide. RTS audiovisual engineers benefit from the latest E-learning, classroom and manufacturer led education and training programmes promoting best practice in the delivery of technical support.

Our continued competency is enhanced through ongoing renewal requirements and adherence to the Infocomm Standards of Excellence in the delivery of audiovisual installation and AV maintenance and support.

In good hands for AV maintenance and support

When choosing an AV systems integrator to support your audiovisual equipment, you want to know that you can rely on the whole team. All the staff at RTS, including our non-technical staff, have Government approved security clearances. While you may not require this level of security commitment, it is helpful to know that when you call on RTS, we will safeguard your details with the utmost precaution.

Contact RTS for tailored AV maintenance and support options.

Ask RTS about AV maintenance and support options

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