10 reasons why you should choose RTS
1. RTS staff are knowledgeable
“…really impressed with how knowledgeable they were about their business, the venue and able to make recommendations to improve technical support.”
RTS has been handling AV for clients since 1996 and many members of the team have been working in AV since 1990. We have worked in hundreds of locations around London, the UK and internationally and it is this experience that gives us the knowledge we need to know exactly what will work best in any given situation.
2. RTS is capable of rapid response
“Stepped in at the last minute and delivered! We often have last minute events – due to the nature of what we do – and RTS really saved us recently.”
Although RTS like to plan and stage the technology for events, many clients call on RTS because they know that we are used to working to tight time-scales and accommodating last-minute arrangements. RTS have all the equipment and people ready to go at a moment’s notice and will be there when you need us.
3. RTS deliver a professional, friendly service
“RTS provided a very professional and friendly service. They were on hand to answer our queries, and provided valuable support on the night…”
RTS is proud of the professional advice and the friendly service we provide. We’re happy to answer questions and give our best advice even before we begin working with new clients. While we love technology and keep up with new advances in equipment, we know that event organisers and project managers just want the job done. That’s why we are always clear about what the right solution is and what is needed to produce the highest quality results for the audience as well as the budget.
4. RTS work within your budget
“…really appreciated their understanding in working with our budgetary constraints that we have, being a charity.”
RTS is sensitive to the budgetary constraints of all sizes of organisations and businesses, including charities. High-quality audio-visual equipment and support doesn’t have to be expensive and we always aim to provide the very best service at a cost that’s affordable, no matter who it’s for.
5. All RTS staff are security-cleared
While not all clients require this, we are often asked to provide video and audio equipment and services to Government departments, courtrooms, the judiciary and others that require a high degree of security and privacy. All our staff, including non-technical staff, have the necessary security clearances. This is one of the reasons we handle everything in-house and won’t sub-contract any of our work, unlike many other AV companies.
6. RTS have courtroom experience
RTS is an approved supplier to the Crown Prosecution Service (CPS) Framework for the Electronic Preparation and Presentation of Evidence. This framework formalises the reputation and expertise that we have gained from working with the judiciary in courtrooms and at inquests around the country. You can read about our work with the inquest into the deaths of Diana, Princess of Wales and Dodi Al-Fayed in the Legal Technology Journal (issue 10 Aug 08).
7. RTS is dependable
“You can tick this off the list as ‘job done’ and be sure they won’t let you down.”
This is consistently mentioned in feedback from our clients and it is something we take great pride in. RTS understand how important your event, conference, meeting or case is and we always ensure that we are available to answer your questions prior to (and on) the day. We’ll just ‘get on with it’ so you can focus on your guests, delegates, speakers and the event itself.
8. RTS is frequently recommended
“Recommended to us by the staff at Downing Street.”
The majority of our work and new clients come from the recommendations of others. We’re happy about this, because it means we’re conducting ourselves and the business in the right way.
9. RTS are ISO 9001 and ISO 14001 certified
RTS is committed to sound business and environmental practices and are proud to hold certification from UKAS for both ISO 9001 Quality Management standards and ISO 14001 Environmental Management System standards.
10. RTS exceed expectations
“I have found the team to be professional, polite and always willing to go the extra mile”
Our success comes from the success of our clients. That’s why we always provide the very best advice and service on every project. We’re always happy to answer questions and provide advice, even before we start working together. It’s just how we do business.
Are you looking for AV advice?
We’d like to help you. Contact RTS or call on 0844 800 6440 for friendly advice and great service.